FAQ's
Can you guarantee results?
While our products are highly effective, results can vary due to factors like lifestyle, medications, and consistency of use.
Why does the Body Glow sting my skin?
The high salinity of Dead Sea Salt can cause temporary stinging, especially on broken skin. It promotes healing and improves circulation.
Are your products 100% organic?
No, but we use high-quality, ethically-sourced natural and organic ingredients.
Are your products safe for sensitive skin?
Absolutely. Our products are formulated to be non-irritating and free from dyes, fragrances, and harsh chemicals.
Are your products vegan-friendly?
Yes, all of our products are vegan except for the Everything Balm, which contains beeswax.
Do your products have gluten in them?
No, we avoid all gluten-containing ingredients. Even our Pumpkin Oat Glow & Mask uses certified organic, gluten-free oat flour. Our lab is also free from gluten, preventing any cross-contamination.
Do you conduct animal testing?
Absolutely not. Our products are entirely cruelty-free.
Can I sample your products before buying?
While we don't offer free samples, we do sell Minis that provide about two weeks of daily skincare use. Each Mini comes with a step-by-step Skincare Guide so you can try our products. Detailed information about key ingredients and their benefits is available on our product pages.
What should I do if my moisturizer melts or freezes?
Our moisturizers are made without water, wax, preservatives, or stabilizers. If they melt in high temperatures, shake them well and freeze for 30 minutes. If frozen, leave them at room temperature overnight. For partial melting, warm them until melted, then follow the freezing instructions.
When do your products expire?
We recommend using our skincare products within 12 months of opening unless stated otherwise on the container.
Are your products safe to use during pregnancy?
Congratulations! While our ingredients are mild and natural, we recommend consulting your doctor before using any skincare products during pregnancy.
Do you offer any products with sunscreen?
Currently, we do not offer sunscreen products. We suggest checking the EWG website for recommendations on clean sunscreen products.
Do your facial products contain coconut oil?
Most of our facial products are free from coconut oil. However, our Body Glows and Facial Bar do contain coconut oil, which gives the Facial Bar its fluffy lather. If you have a sensitivity, you may want to avoid these products.
What’s the difference between the Petitgrain Moisturizer and the Intense Hydration Cactus Concentrate?
Both products can be used together or separately, depending on your skincare needs. The Cactus Concentrate is fast-absorbing, non-comedogenic, and ideal for hormonal blemishes and a dewy finish. The Petitgrain Moisturizer is a rich, shea butter-based cream that creates a protective barrier, smooths dry patches, and balances oil production. You can layer them or alternate their use based on your skin's requirements.
Essentials Oils
Where do your essential oils come from?
Our essential oils are wild-harvested from their native regions, ensuring they are of the highest quality and purity available.
Do you use essential oils from doTERRA or Young Living?
No, we avoid using essential oils from multi-level marketing brands like doTERRA and Young Living. We prefer sourcing from other suppliers who offer equally or more pure essential oils.
What is your stance on 'therapeutic grade' essential oils?
The term 'therapeutic grade' is a marketing term created and trademarked by doTERRA. It's misleading because it suggests a level of purity and quality that isn't exclusive to their products. There are many other sources of high-quality essential oils.
How do you verify the purity of your essential oils?
We verify the purity of our essential oils by sourcing them from their native habitats through wild harvesting, ensuring they are as pure and natural as possible.
What distinguishes your essential oils from others on the market?
Our essential oils are distinguished by being wild-harvested from their native regions, ensuring the utmost purity and authenticity that can sometimes surpass that of more commercialized brands.